Vanilla and Green Apple Detangling Prepoo
Our detangling pre-poo (pre-shampoo) the softens and loosen tangles. It coats the hair strands to help protect the hair during the shampoo process. Hydrates, softens with great slip for detangling. It nourishes your hair with hydrating with avocado butter and sunflower oils. Vanilla, green apple, bergamot oils penetrate deep into the hair follicle to nourish and stimulate hair growth.
HOW TO USE:
Apply to hair overnight or 1 hour prior to washing hair. Wear a bonnet after application to help restore moisture and soften hair, then detangle hair. Follow with the Vanilla and Green Apple Moisturizing Shampoo.
Aqua (Water), Persea Gratissima (Avocado) Butter, Helianthus Annuus (Sunflower) Seed Oil, Pyrus Malus (Apple) Fruit Oil, Vanilla Planifolia Fruit Oil, Citrus Bergamia (Bergamot) Leaf Oil, Linum Usitatissimum (Flaxseed) Extract, Glycerin, Abelmoschus Esculentus (Okra) Fruit Extract, Behentrimonium Methosulfate (BTMS-25), Potassium Sorbate, Sodium Benzoate, Spinacia Oleracea (Spinach) Leaf Extract.
SHELF LIFE: 18m opened/24m unopened
Shipping Rates - Continental United States
USPS Priority shipping for all orders over $40 - FREE
USPS Priority shipping on all orders below $40 - $5.00
*Applies to the continental U.S. only.* Orders to Hawaii, Alaska and Puerto Rico will incur a shipping rate of $15.95 for all orders.
Unfortunately, at this time we do not ship to P.O. Boxes, APO, FPO or DPO addresses. Shipments to Hawaii, Alaska and Puerto Rico may take 6-8+ business days.
Shipping Within the U.S.
We offer free priority shipping on all domestic orders over $40. Orders are shipped on business days only. Business days are Monday-Friday, excluding weekends and federal holiday withing the United States.
All orders are currently fulfilled with 5 business days. Once your order shipped, look out for a confirmation email with tracking information. All online orders do not require a signature. Use the USPS tracking number you receive to track domestic shipments through www.usps.com/track. You can also check the status of your order by logging into your account also. If you didn’t receive your shipping confirmation with the 5 business days of placing your order, reach out to us and be sure to include your order number to expedite the process via firstname.lastname@example.org.
Shipping - International Orders
We do not offer international shipping at this time.
Orders are fulfilled within 5 business days, Monday through Friday, excluding holidays and holidays.
* The number of day stated above are Business Days. Once an order is received, the next step is fulfilling the order. This can take up to 5 business days based on volume of orders received.
Orders will typically fulfilled and ship within 5 business days.
As always, please reach out to us at email@example.com if you have any concerns or questions about your package or do not see an update within 5 business days of placing your order.
When will my order ship?
We ship from the Hamden, CT area. Please consult with our estimated delivery times by region below. Once shipped, if your package has not arrived within the estimated window for your location please email us at firstname.lastname@example.org.
Average Time In Transit (business days)
Returned Shipment - Incorrect Address
If a package is returned to Juicee Kinks due to an incorrect or incomplete shipping address provided by a customer, the customer was not home for delivery or if the package exceeded the maximum amount of time to be held at a pick-up location, the customer will be responsible for the return shipping cost as well as the redelivery cost. Juicee Kinks is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.
Lost And Stolen Packages
Juicee Kinks are not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Juicee Kinks will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
It is up to the customer to provide an accurate address when entering their shipping information. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.
Damaged And Missing Packages
Please inspect your package as soon as it arrives at its destination. If any item is damaged upon arrival, please email us at email@example.com.
All damaged claims must be submitted within 14 days, along with photo evidence (highly suggested) in to ensure proper resolution.
We’re sorry your order didn’t’ work out. All orders must be returned within 30 days (which begins 14 days after an item's ship date) of purchase for a full refund. Returned items must be in the exact condition as they were received. Returns are accepted at the discretion of JUICEE KINKS.
Can I Return A Product For A Refund?
We believe in the effectiveness our products. If you are not satisfied with any order you placed with www.juiceekinks.com, then you may request a refund within 30 days, which begins 14 days after an item's ship date.
To request a refund, email us at firstname.lastname@example.org. Include your order number in the email subject line (order number starts with “JK#”) and the reason you are requesting a refund. You may also fill out the form below with the same information and submit for review.
In most cases, we will honor your refund request as subject to our refund guidelines described below. Please note that (except for refunds due to defective or damaged products) shipping charges are non-refundable and for international orders, duties and taxes are also non-refundable.
If your item arrives damaged or defective and you would like a refund or exchange, please contact us at email@example.com within 30 days, which begins 7 days after an item's ship date and include your order number in the email subject line (order number starts with “JK#”), photo documentation of any reported damage or defect, and we’ll take care of the rest.
Can I Return A Final Sale Item?
No, Items marked final sale at the time of purchase are nonrefundable.
How Long Does The Return Process Take?
You will receive an email confirming your refund.
Refunds will either issued to your credit card company or bank depending on your method of payment. Refunds are processed and refunded within 7-10 business days and confirmation will be communicated via email. Please contact your bank or credit card company regarding the status of your refund, as it may take some time before your refund is officially posted. If after 10 business days you still have not received your refund, please contact us at firstname.lastname@example.org.
Customer Service hours are 9am-5pm ET Monday through Friday, excluding US national holidays.
Juicee Kinks reserves the right to verify any refund requests and request a return of the products you purchased. Our refund and return policies are subject to change. You should therefore consult www.juiceekinks.com at the time of your purchase to confirm the current refund and return policy.
We’re cruelty-free, clean and 100% vegan:
- Our cruelty-free products are neither tested on animals nor use animal-derived ingredients.
- We choose to formulate only with (vegan) plant-based ingredients and without ingredients that are linked to harmful diseases or are known to disrupt our body’s natural processes.
- Our products are made of plant-based ingredients, vegan, cruelty-free and formulated without gluten, synthetic silicones, GMOs, synthetic fragrance, phthalates, DEA, toxins, talc, mineral oil, formaldehyde, formaldehyde-releasing agents, parabens, PEGs, and sulfates.