SHIPPING

Shipping Rates - Continental United States

USPS Priority shipping for all orders over $40 - FREE

USPS Priority shipping on all orders below $40 - $5.00

 

*Applies to the continental U.S. only.* Orders to Hawaii, Alaska and Puerto Rico will incur a shipping rate of $15.95 for all orders.

Unfortunately, at this time we do not ship to P.O. Boxes, APO, FPO or DPO addresses. Shipments to Hawaii, Alaska and Puerto Rico may take 6-8+ business days.

 

Shipping Within the U.S.

We offer free priority shipping on all domestic orders over $40. Orders are shipped on business days only. Business days are Monday-Friday, excluding weekends and federal holiday withing the United States.

All orders are currently fulfilled with 5 business days. Once your order shipped, look out for a confirmation email with tracking information. All online orders do not require a signature. Use the USPS tracking number you receive to track domestic shipments through www.usps.com/track. You can also check the status of your order by logging into your account also. If you didn’t receive your shipping confirmation with the 5 business days of placing your order, reach out to us and be sure to include your order number to expedite the process via shipping@juiceekinks.com.

 

Shipping - International Orders

We do not offer international shipping at this time.

 

Order Processing

Orders are fulfilled within 5 business days, Monday through Friday, excluding holidays and holidays.

 * The number of day stated above are Business Days. Once an order is received, the next step is fulfilling the order. This can take up to 5 business days based on volume of orders received. 

 

Order Tracking


Transit Times:

Orders will typically fulfilled and ship within 5 business days. 

As always, please reach out to us at shipping@juiceekinks.com if you have any concerns or questions about your package or do not see an update within 5 business days of placing your order. 

 

When will my order ship?

We ship from the Hamden, CT area.  Please consult with our estimated delivery times by region below. Once shipped, if your package has not arrived within the estimated window for your location please email us at shipping@juiceekinks.com.

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Delivery Location

Average Time In Transit (business days)

 Northeast

1-2

Southeast

1-2

Mountain/Central

1-3

West Coast

1-3

  

Returned Shipment - Incorrect Address 

If a package is returned to Juicee Kinks due to an incorrect or incomplete shipping address provided by a customer, the customer was not home for delivery or if the package exceeded the maximum amount of time to be held at a pick-up location, the customer will be responsible for the return shipping cost as well as the redelivery cost. Juicee Kinks is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.

 

Lost And Stolen Packages


Juicee Kinks are not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Juicee Kinks will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

It is up to the customer to provide an accurate address when entering their shipping information. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.

 

Damaged And Missing Packages


Please inspect your package as soon as it arrives at its destination. If any item is damaged upon arrival, please email us at shipping@juiceekinks.com.

All damaged claims must be submitted within 14 days, along with photo evidence (highly suggested) in to ensure proper resolution.