RETURNS

Thank you for shopping with us at juiceekinks.com.

 

CAN I RETURN A PRODUCT FOR A REFUND?

We believe in the effectiveness our products. If you are not satisfied with any order you placed with www.juiceekinks.com, then you may request a refund within 30 days, which begins 7 days after an item's ship date.

To request a refund, email us at returns@juiceekinks.com. Include your order number in the email subject line (order number starts with “JK#”) and the reason you are requesting a refund. You may also fill out the form below with the same information and submit for review.

In most cases, we will honor your refund request as subject to our refund guidelines described below. Please note that (except for refunds due to defective or damaged products) shipping charges are non-refundable and for international orders, duties and taxes are also non-refundable.  

If your item arrives damaged or defective and you would like a refund or exchange, please contact us at returns@juiceekinks.com within 30 days, which begins 7 days after an item's ship date and include your order number in the email subject line (order number starts with “JK#”), photo documentation of any reported damage or defect, and we’ll take care of the rest.

CAN I RETURN A FINAL SALE ITEM?
No, Items marked final sale at the time of purchase are nonrefundable.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?

You will receive an email confirming your refund. 

Refunds will either issued to your credit card company or bank depending on your method of payment.  Refunds may take up to 10 business days to process. Please contact your bank or credit card company regarding the status of your refund, as it may take some time before your refund is officially posted. If after 10 business days you still have not received your refund, please contact us at info@juiceekinks.com

Customer Service hours are 9am-5pm ET Monday through Friday, excluding US national holidays. 

Juicee Kinks reserves the right to verify any refund requests and request a return of the products you purchased. Our refund and return policies are subject to change. You should therefore consult www.juiceekinks.com at the time of your purchase to confirm the current refund and return policy.

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