REFUND & EXCHANGE
30-Day Money Back Guarantee For US Orders
We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one if returned within 30 days. Please see our returns policy for details on how to process.
Please Note: We can only accept Juicee Kinks products directly purchased through JuiceKinks.com. We cannot accept products purchased from a third-party retailer.
Please follow the steps below to return your purchase:
Complete the Return Form located on the back of the pack slip included with your shipment. If you do not have your receipt you can complete the form below and send your email return (or) exchange request. Please indicate the products you wish to return or exchange. If exchanging, please also include the product(s) you would like an exchange for. We will call you if additional funds are required for the exchange order. If you do not have your receipt or email order confirmation please email firstname.lastname@example.org to get your order number.
Juicee Kinks is not responsible for return shipping costs. Please make a copy of your receipt and keep for your records.
The return must be postmarked within 30 days of the original ship date on your invoice and the product must be mostly full. Multiple exchanges will not be allowed.
Please ship the products to the address below to ensure that your return remains eligible for a refund.
For all Juicee Kinks product returns, please use the following address:
c/o Return Department
64 Towne House Road
Hamden, Connecticut 06514
We will notify you via email once your refund/exchange has been processed.
All bundled items must be returned with all components for a full refund.
Shipping fees, duties, taxes and/or customs fees are non-refundable.
Please allow up to 7 business days from receipt of returned items to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles. If your credit card has expired prior to your return request, we may offer a Juicee Kinks store credit instead.