HOW DO I TRACK MY ORDER?
When your order is shipped, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.
HOW DO I CHANGE OR CANCEL MY ORDER?
We do not normally accept order cancellations or changes once an order has been processed.
HOW DO I RETURN MY ORDER?
JUICEE KINKS wants you to be happy with your purchase. We offer 30 days free return and exchange. Please visit our Return + Exchange Policy page and fill out the form. If your item arrives broken, please email us a picture of the broken item at firstname.lastname@example.org. We will either issue a refund or replacement.
WHY IS MY CREDIT/DEBIT CARE NOT BEING ACCEPTED?
The billing address and phone number provided must match the information currently on file with your bank. If you feel there’s an error, we recommend getting in contact with your banking institution or rechecking the information entered in the required fields.
CAN I CHANGE MY ADDRESS AFTER PLACING MY ORDER?
Reach out to our Customer Care team immediately. We'll make every effort to change the address information as long as your order has not yet been processed or shipped.